We have over 40 staff and 30 volunteers involved in delivering our services. We are an ambitious organisation passionate and dedicated to the people we help and the services we offer. Our staff and volunteer teams are friendly places to work, our roles are full of challenge and our work is immensely rewarding.
Every year at Citizens Advice Torfaen we help 4,500 people from our local communities at our offices in Pontypool, Cwmbran and at our outreach sessions in Blaenavon and Trevethin. We specialise in Welfare Benefits, Debt and Consumer advice but we can advise on all areas of welfare rights. We help people with official letters, complete official forms and respond to difficult situations. We help people make complaints and get things put right when they have gone wrong.
From our Call Center we help over 30,000 people across the UK with consumer issues, helping to claim Universal Credit or with difficult debt problems.
We help people find a way forward, resolve their problems and equip them to manage better next time.
Go to our webpage for more information and to apply. We look forward to hearing from you
https://sites.google.com/catorfaen.org.uk/work-for-us/home